firm commitment to privacy. The following applies in respect to all enquiries and referrals made via this website.
Information We Collect and How Itís Used
To process your financial services referral request, we require your name,
phone number, Email address, and any other information pertinent to the type of
service you are requesting.
This information is used by the third party service providers
to provide accurate responses to your enquiries. We provide this
information to them on your behalf in order for them to provide advice to you.
(Unless otherwise notified by us, these parties do not have
any right to use the personally identifiable information we provide to them
beyond what is necessary to assist us)
Personal information, including contact information, will never be released
to any other party at any time.
Please Note: This website contains links to other websites. Clark Family Pty Ltd t/as Financial Services Onlineis not responsible for the privacy practices or the content of those
user-specific information on the web pages visitors access or visit in order to
track the visitorís progress through our web site, analyze system performance,
and ensure that visitors are not sent unauthorised promotional material.
Access to Personal Information
You may access your personal information, subject to a number of exceptions
permitted by law. We reserve the right to determine the manner in which the
information is accessed. If we deny you access we will provide you with written
reasons and, depending on the circumstances of the denial, we may provide
sufficient access to information through mutually agreeable intermediaries to
meet the needs of you and us. If you request access to your personal
information, you may be charged a reasonable fee or costs incurred such as
photocopying, administration and postage.
If you would like access to your personal information please
contact us. To ensure security and protection of your information, we
may ask that your request be in writing.
will constantly review it and update it from time to time as the need arises.
Queries or Problems
If you have any queries or problems whatsoever in relation to our privacy
policy or the handling of your personal information, please
Further information about privacy issues and the protection of your personal
information is obtainable from the Australian Federal Privacy Commissioner on:
1300 363 992.
What if you have a complaint?
National Privacy Principles or otherwise does not respect your privacy, you can
make a complaint. This will be acted upon promptly. To make a complaint, please
contact us in the first instance. If you are not satisfied with our
response to your complaint, you can telephone the Australian Federal Privacy
Commissioner's hotline on: 1300 363 992.
If you have any question about this privacy statement, the practices of our
website, or your dealings with our website, you can